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1. MASTER TERMS & CONDITIONS
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Last Updated: [12/07/2025]
Governing Entity: Dalworth Handyman LLC (“Dalworth,” “we,” “our,” “us”)
Clients: Homeowners, tenants, landlords, property managers, real estate professionals, commercial entities, and any individual or organization receiving services (“Client,” “you,” “your”).
By booking, confirming, requesting, or receiving service from Dalworth Handyman LLC, you agree to all Terms & Conditions below.

1. Scope of Services
Dalworth provides handyman, maintenance, installation, repair, janitorial, cleaning, property care, and related services for residential and commercial properties throughout the Dallas–Fort Worth metropolitan area.
Dalworth reserves the right to refuse any service request for any reason, including safety, legality, scope limits, or resource availability.

2. Estimates & Pricing
2.1 Estimates
Estimates (verbal or written) are not binding and may change due to:

• Unforeseen conditions

• Hidden damage

• Additional labor

• Material needs

• Client changes
   

2.2 Final Invoice
The final invoice reflects:

• Actual labor time

• Materials used

• Additional work authorized

• Site conditions
   

2.3 Deposits
For larger projects or material purchases, Dalworth may require a deposit. Deposits are non-refundable once materials are ordered.

2.4 Payment Terms

• Payment is due immediately upon completion unless otherwise agreed.

• Late payments may incur fees.

• Client is responsible for all collection costs, legal fees, and administrative fees related to unpaid balances.
   

3. Scheduling & Access
3.1 Scheduling
Service windows are estimates only. Delays may occur due to weather, emergencies, traffic, or prior job overruns. Dalworth is not responsible for any loss or inconvenience arising from scheduling changes.

3.2 Property Access
Client must provide safe, legal, and uninterrupted access to all areas where work will occur. If access is denied or unsafe, Dalworth may cancel or reschedule service at the Client’s expense.

4. Materials & Subcontractors
4.1 Materials
Dalworth may supply materials or install Client-provided materials. Dalworth assumes no responsibility for defects or failures in Client-supplied items.

4.2 Subcontractors
Dalworth may utilize subcontractors when necessary.
All subcontractors operate under Dalworth’s supervision and are covered under these Terms.

5. Client Responsibilities
Client agrees to:

• Disclose all relevant property conditions (including defects, hazards, mold, pests, wiring, plumbing, structural issues).

• Keep pets, tenants, customers, or occupants away from work areas.

• Comply with local regulations and safety requirements.

• Provide accurate instructions and approvals.

Dalworth is not liable for delays caused by misinformation or inaccessibility.

6. Warranty & Service Limitations
6.1 Limited Labor Warranty
Dalworth provides a 30-day workmanship warranty unless otherwise stated. Warranty does not cover:

• Wear and tear

• Damage by Client or third parties

• Electrical, plumbing, or structural failures beyond Dalworth’s control

• Janitorial results after the service time window
   

6.2 No Warranty on Client-Supplied Materials
Any item supplied by the Client is installed as-is without warranty.

6.3 No Guarantee on Pre-existing Damage
Dalworth is not responsible for uncovering hidden conditions or pre-existing issues.

7. Liability Limitations
7.1 Maximum Liability
Dalworth’s maximum liability is limited to the amount paid for the specific service performed.

7.2 Damages Excluded
Dalworth is not liable for:

• Incidental or consequential damages

• Lost income

• Lost business

• Pre-existing issues

• Mold, rot, infestation, or environmental hazards

• Failure of parts, items, or materials

• Client misuse of completed work
   

7.3 Indemnification
Client agrees to indemnify and hold harmless:

• Dalworth Handyman LLC

• Its owners

• Employees

• Subcontractors

• Partners

• Affiliates

From all claims, damages, injuries, or losses related to:

• Unsafe conditions

• Hidden defects

• Client negligence

• Misuse of property

• Failure to follow instructions

• Third-party interference
   

8. Cancellations & Refunds

• Cancel within 24 hours: no fee.

• Same-day cancellations: fee may apply.

• No refunds for partially completed work or Client dissatisfaction unrelated to workmanship quality.
   

9. Termination of Service
Dalworth may stop work immediately if:

• Conditions are unsafe

• Illegal requests are made

• Payment terms are violated

• Client is abusive or obstructive

No liability is assumed for losses resulting from termination.

10. Legal & Governing Law
These Terms follow the laws of the State of Texas.
Any legal claim must be filed in Dallas County or Tarrant County courts exclusively.
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2. PRIVACY POLICY
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This Privacy Policy governs how Dalworth Handyman LLC collects, uses, protects, and stores Client information.

1. Information We Collect
We may collect:

• Name, email, phone, address

• Business or company name

• Photos of repair areas

• Service notes

• Payment information

• Website form submissions

• IP address and browsing data
   

2. How We Use Information

• Scheduling services

• Providing estimates

• Internal business operations

• Safety and quality assurance

• Legal compliance

• Marketing communications (opt-out available)
   

3. Sharing of Information
Dalworth may share info with:

• Employees

• Subcontractors

• Payment processors

• Legal authorities (if required)

We never sell or misuse personal data.

4. Data Security
We use reasonable security measures to protect your information.
Dalworth is not responsible for breaches caused by third-party platforms (Wix, email providers, etc.).

5. Cookies & Website Tracking
Our website may use cookies and analytics for functionality and marketing.

6. Client Rights
You may request updates or deletion of your information unless legally prohibited.

7. Changes to Policy
Dalworth may update this Privacy Policy at any time.
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3. LIABILITY WAIVER & RELEASE OF CLAIMS
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By receiving services from Dalworth Handyman LLC, the Client agrees:
✔ To release Dalworth from any liability for:

• Injuries, property damage, or losses

• Hidden structural defects

• Mold, rot, pests, wiring hazards

• Client negligence

✔ Client assumes full responsibility for:

• Pre-existing conditions

• Unsafe environments

• Incomplete or incorrect information

✔ Client waives all claims except those arising from proven gross negligence.
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4. SERVICE AGREEMENT / WORK AUTHORIZATION
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Client authorizes Dalworth to perform agreed-upon work and understands:

• Work may require additional materials or labor.

• Costs may exceed the estimate based on onsite findings.

• Client grants permission for Dalworth to access the property.

• Payment is due upon completion.

• Warranty is limited to workmanship only.

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5. JANITORIAL SERVICES ADDENDUM
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For cleaning and janitorial services:

• Janitorial results depend on building conditions and usage.

• Dalworth is not responsible for new messes after service.

• Biohazard cleanup is not included unless specifically contracted.

• Long-term contracts may require deposits or cancellation fees.

• Recurring service schedules may be adjusted for holidays or emergencies.

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6. SUBCONTRACTOR AGREEMENT (Simplified Version)
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Subcontractors working under Dalworth agree to:

• Follow Dalworth’s standards

• Maintain insurance

• Stay compliant with Texas law

• Accept full liability for their own work

Dalworth is not liable for subcontractor negligence beyond the agreed project scope.
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7. CLIENT INTAKE RESPONSIBILITIES
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Client must:

• Provide correct job details

• Share access instructions

• Remove hazards from work areas

• Notify Dalworth of pets, tenants, or security systems

• Be available for communication

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8. DISPUTE RESOLUTION
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Client agrees to:

1. Attempt informal resolution

2. Attend mediation if needed

3. Pursue legal action ONLY in Dallas or Tarrant County, TX

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9. WEBSITE USE & INTELLECTUAL PROPERTY TERMS
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Dalworth owns all content on its website.
Clients may not duplicate, republish, or misuse content without written permission.
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10. FINAL ACCEPTANCE
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By using the website, submitting a form, booking service, or allowing technicians entry onto the property, the Client agrees to ALL terms listed in this document package.